Contact Us

PhysioStrengthLab is operated by MINDSHIFT LABS LIMITED, a company registered in Hong Kong. We provide customer support for orders placed through our store and assist with questions related to products, shipping, and returns for customers located in the United States.

Contact Information

Store Name: PhysioStrengthLab

Company Name: MINDSHIFT LABS LIMITED

Company Number: 78005753

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong

Warehouse Address: 945 Madison Ave, New York, NY 10021, United States (U.S. Fulfillment & Returns Address)

Email: support@physiostrengthlab.com

Phone Number: +1 929 419 2540

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.

Support Scope

Our support team is available to assist with a range of inquiries, including:

  • Order status and tracking updates
  • Shipping and delivery information
  • Return and refund requests
  • Product-related questions
  • General account or order assistance

To help us process your request efficiently, please include your order number when contacting us about an existing order.

Fulfillment Information

Orders placed on PhysioStrengthLab are processed through our U.S.-based fulfillment network. This allows us to deliver orders within the United States while maintaining consistent processing and handling standards.

Quick Links

We are committed to providing clear, reliable, and timely support. Every request is reviewed individually, and our team works to respond as efficiently as possible during business hours.

If you need assistance, please reach out using the contact details above or submit a request through our contact form.

Contact Form

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