Terms of Service
Last Updated: March 24, 2026
OVERVIEW
Welcome to PhysioStrengthLab. The terms “we”, “us” and “our” refer to PhysioStrengthLab, operated by MINDSHIFT LABS LIMITED. This website and store, including all related content, features, tools, products, and services (the “Services”), are provided to offer a clear and straightforward shopping experience.
PhysioStrengthLab is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (including our Privacy Policy, Shipping Policy, and Return and Refund Policy), describe your rights and responsibilities when using the Services.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence.
You may be required to provide information such as your email address, billing details, shipping address, and payment information. You agree that all information provided is accurate, complete, and up to date.
You are responsible for maintaining the security of your account and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to present our products as accurately as possible. However, actual product appearance may vary due to screen settings, lighting, or device differences.
All product descriptions and availability are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
All products offered are intended for general fitness, training, and wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Orders are confirmed only after payment is successfully processed and we send a confirmation.
We may cancel or modify orders due to errors, availability issues, or suspected misuse. If so, we will attempt to contact you using the information provided.
Purchases are for personal use only and not for resale or commercial purposes.
Returns and refunds are handled in accordance with our Return and Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price displayed at checkout.
All prices displayed on our website include applicable taxes unless otherwise stated. Shipping costs and any selected shipping upgrades are displayed separately at checkout before payment is completed.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Orders are processed and shipped according to our Shipping Policy.
All delivery times are estimates only and not guaranteed. Delays may occur due to carriers, customs, or external factors beyond our control.
Once an order is handed to the carrier, responsibility for delivery transfers to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including text, images, graphics, and design, is the property of PhysioStrengthLab or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are offered “as is” and “as available” without warranties.
Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Accessing third-party websites is done at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
PhysioStrengthLab is powered by Shopify. However, all transactions are conducted directly with PhysioStrengthLab, operated by MINDSHIFT LABS LIMITED, and not Shopify.
Shopify is not responsible for any products, purchases, or transactions made through our store.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy.
Shopify may also process your data to provide the Services. By using our Services, you acknowledge this.
SECTION 11 - FEEDBACK
Any feedback submitted may be used by us without restriction.
You confirm that your feedback does not violate any third-party rights and is accurate.
SECTION 12 - ERRORS AND INACCURACIES
We reserve the right to correct any errors related to product descriptions, pricing, or availability at any time without notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes, including but not limited to:
- Violating laws or regulations
- Infringing intellectual property rights
- Submitting false or misleading information
- Transmitting malicious code
We may terminate access for violations.
SECTION 14 - TERMINATION
We may suspend or terminate access to the Services at any time if these Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free use of the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, PhysioStrengthLab and its operator, MINDSHIFT LABS LIMITED, are not liable for any indirect or consequential damages arising from the use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless PhysioStrengthLab and its affiliates from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the full agreement between you and PhysioStrengthLab regarding use of the Services.
SECTION 20 - ASSIGNMENT
We may assign our rights under these Terms. You may not assign yours without permission.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws applicable in Hong Kong, where MINDSHIFT LABS LIMITED is registered.
SECTION 22 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 23 - CONTACT INFORMATION
Store Name: PhysioStrengthLab
Company Name: MINDSHIFT LABS LIMITED
Company Number: 78005753
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@physiostrengthlab.com
Phone Number: +1 929 419 2540
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
